You can send your luggage to the following hotels:
・Hotel Gran M’s Kyoto　・Hotel M’s Plus Shijo Omiya
・HOTEL The M’s KYOTO　・Hotel M’s Est Nanajo ・Pagong with M’s.

From 16 May 2023, some of the services are changing.
For the listed hotels below, we can only accept sent packages/luggage.
・Hotel M’s Est Shijo Karasuma　・Hotel M’s Est Kyoto Station South

【For guests who wish to send their package/luggage from our hotel】
We are going to accept it at the front desk.
Also please note that we will not accept any large items, or items that require refrigerationservice.
※As this is through a courier service, there are some services that they do not accept.

【For guests who wish to send their package/luggage to our hotel】
Please write the check in date and the reservation name (full name).
Also, please inform the hotel before sending it to the hotel.
We hope for your understanding.
However, we will not be able to accept refrigerated items, raw food, glassware and otherimportant items.
We will not accept Cash on Delivery items.
※As this is through a courier service, there are some services that they do not accept.