Only pick-up delivery at a hotel is available at the following hotels.
・Hotel M’s Est Shijo-Karasuma　・Hotel M’s Est Kyoto Station South
・M’s Hotel Kyoto station KASUGA　 ・M’s Hotel Kyoto station KIZUYA
・M’s Hotel Kyoto station TARUYA　・M’s Hotel Gojo NAGINATAGIRI
・M’s Hotel Gojo ODAWARA　・M’s Hotel Sanjo WAKOKU
・M’s Hotel SANJO OMIYA　・M’s Hotel NIJOJO OIKE
・M’s Inn Higashiyama　・Hotel Glad One Kyoto Shichijo by M’s

Receiving and sending delivery services are available at the following hotels:
・Hotel Gran M’s Kyoto　・Hotel M’s Plus Shijo Omiya
・HOTEL The M’s KYOTO　・Wander Kyoto Nanajo ・Pagong with M’s.

【For guests who wish to send their package/luggage from our hotel】
We are going to accept it at the front desk.
Also please note that we will not accept any large items, or items that require refrigerationservice.
※As this is through a courier service, there are some services that they do not accept.

【For guests who wish to send their package/luggage to our hotel】
Please write the check in date and the reservation name (full name).
Also, please inform the hotel before sending it to the hotel.
We hope for your understanding.
However, we will not be able to accept refrigerated items, raw food, glassware and otherimportant items.
We will not accept Cash on Delivery items.
※As this is through a courier service, there are some services that they do not accept.