Terms and Conditions

Scope
Article 1
1.　All accommodation contracts and related agreements made between our Hotel and the guest shall be in accordance with these Terms and Conditions for Accommodation Contracts. Any matters not stipulated herein shall be governed by laws, regulations or generally accepted practices.
2.　In the case that the Hotel has entered into a special agreement with the guest to the extent that it does not violate laws, regulations or general practices, the special agreement shall take precedence over the provisions of this Terms and Conditions regardless of the provisions of the preceding paragraph.

Application for Accommodation Contracts
Article 2
1.　When applying for an accommodation contract with the Hotel, you are required to provide the information below:
(1) Guest(s) name(s)
(2) Accommodation date and estimated time of arrival
(3) Accommodation fee（based on the basic accommodation charge in the attached table）
(4) Other necessary information asked by us.
2.　If the guest asks for an extension of stay beyond the date mentioned in item (2), the Hotel will regard such request as an application for a new accommodation contract.

Conclusion of Accommodation Contract
Article 3
1.　The accommodation contract will be deemed as concluded after the Hotel has accepted your application as stipulated in the preceding article unless proved that the application was not accepted by the Hotel.
2.　When the accommodation contract is concluded in accordance to the regulations in the preceding paragraph, the guest shall pay a deposit for the accommodation (based on the basic accommodation rate for the accommodation period) by the date designated by the Hotel.
3.　The Deposit shall be firstly appropriated to the total cost of your accommodation, and if the provisions of Article 6 and/or Article 17 apply, the Deposit shall be appropriated in the order of penalty and then compensation; any remaining amount shall be paid at the time of payment of the accommodation charges as stipulated in Article 12.
4.　If you fail to pay the Deposit by the date designated in Paragraph 2, your accommodation contract shall be deemed as invalid unless the Hotel has failed to notify the guest the designated payment date.

Special Agreements Not Requiring Deposits
Article 4
1.　Regardless of the provision of Paragraph 2 in the preceding article, the Hotel may enter into a special agreement not requiring the payment of the Deposit after the conclusion of the accommodation contract
2.　When accepting an application for an accommodation contract where the Hotel has not requested the payment of the Deposit or have not designated the payment date of the Deposit, it shall be deemed that the Hotel has concluded the special agreement as stated in the preceding paragraph.

Denial of Accommodation Contract
Article 5
1.　The Hotel may refuse to conclude an accommodation contract in the following cases.
(1) If the application for an accommodation contract does not conform to the provisions of the Hotel’s Terms and Conditions;
(2) If the hotel is fully booked and no rooms are available;
(3) If the guest possibly committed any act in violation of laws, regulations, public policy or good morals regarding the accommodation;
(4) If the guest or its companion fall under the following category:
i. If you are identified as a bouryokudan-in(“bouryokudan-in” as defined under Article 2(vi) of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) , hereinafter bouryokudan-in) or an associate member of a buoryokudan organized crime or an antisocial force (“bouryokudan” as defined under Article 2(ii) of the same act, hereinafter bouryoukudan).
ii. If you are a corporation or any other association that controls business operations of a buoryokudan or bouryokudan-in.
iii. If a member in that corporation is identified as a bouryokudan-in.
(5) If it is determined that you possibly cause serious trouble to other guests or if your words or actions have caused a significant inconvenience to other guests;
(6) If you are clearly recognized as having an infectious disease;
(7) If your requests are deemed to be an unreasonable burden in regard to the accommodation;
(8) If accommodation cannot be provided due to a natural disaster, facility being out of order, or other unavoidable circumstances;
(9) If you fall under or go against the provisions of Article 5 and 6 of the Inns and Hotels Act, Article 4(ii) of the Inns and Hotels Enforcement Order, Article 7 of the Kyoto Prefecture Inns and Hotels Ordinance about enforcing proper implementation. Article 19 of Kyoto city Inns and Hotels Act Ordinance;
(10) Or other cases that the Hotel deems as an inappropriate stay.

Guest’s right to cancel the contract
Article 6
1. You are entitled to cancel the accommodation contract you have made by notifying us.
2. When you cancel your accommodation contract in whole or in part due to reasons attributable to you, we may charge a penalty as specified in the Attached Table 2 (excluding case when the guest cancels the contract before the payment of the Deposit requested by the Hotel by designating a date as per the provisions of Article 3(2) ). However, if the Hotel complies with the special provisions in Article 4(1), in order to comply to its special provisions, the Hotel will have to inform the guest of the obligation to pay the penalty when the guest cancels the accommodation contract. However that is limited However that applies only if the guest notifies the Hotel about the cancellation of the accommodation contract.
3.　If you fail to arrive by 10 p.m. on your check-in day without giving notice (or 2 hours later than the expected arrival time) we may treat you accommodation contract as cancelled.

Hotel’s right to cancel accommodation contract
Article 7
1.　The Hotel may cancel the accommodation contract in the following cases.
(1) If it is determined that you possibly commit, or has committed, any act in violation of laws, regulations, public policy or good morals in regard to accommodation
(2) If the guest fall under the following category:
i. If you are identified as a bouryokudan-in or an associate member of a buoryokudan organized crime or an antisocial force
ii. If you are a corporation or any other association that controls business operations of a buoryokudan or bouryokudan-in.
iii. If a member in that corporation is identified as a bouryokudan-in.
(3) If it is determined that you possibly cause serious trouble to other guests due to drunkenness, etc., or if your words or actions have caused a significant inconvenience to other guests;
(4) If you are clearly recognized as having an infectious disease;
(5) If your requests are deemed to be an unreasonable burden in regard to the accommodation;
(6) If accommodation cannot be provided due to a natural disaster or other unavoidable circumstances;
(7) In applicable to the provisions of Article 5 Paragraph 1 (9);
(8) If the guest does not observe prohibited rules such as smoking inside the guest room, mischief against firefighting equipment or other regulations provided by the Hotel
(9) If the guest does not comply with the payment rules of the Hotel.
(10) Or other cases that the Hotel deems as an inappropriate stay.
2.　When the hotel cancels the accommodation contract based on the provisions of the preceding paragraph, the guest will not be charged for accommodation services that have not yet been provided.

Registration of stay
Article 8
1.　The guest(s) is required to register the following information below on the day of your check in.
(1) Name, age, sex, address, phone number and occupation
(2) In case of non-Japanese nationality, nationality, passport number, place and date of entry in Japan
(3) Departure date
(4) Other information deemed as necessary by the hotel
2.　If the guest intends to pay the accommodation charges stipulated in Article 12 by means of traveler’s cheques、accommodation voucher, credit card instead of Japanese currency, please provide such payment by the time of the registration of the information in the preceding paragraph.
3.　For foreign nationals who do not have an address in Japan, we will ask for your passport and a make a copy of it.

Occupancy hours of guest room
Article 9
1.　The guest can make us of the guest room from 4 p.m. to 10 a.m. (next day). (Depending on the facility, occupancy hours are set from 3 p.m. to 11 a.m. (next day). Regulated time are provided on each facility’s usage guide). In case of specific accommodation plan with a set occupancy hour, those hours will be prioritized.
2.　In case of consecutive stay, you can use the room all day except for the arrival and departure day
3.　Regardless of the provisions in the preceding paragraph, the hotel may accept usage of the room outside the hours mentioned in the same paragraph. In that case, an additional fee will apply as specified in the usage guide. However, the Hotel may not accept the extension depending on the occupancy of the day.

Compliance with the usage rules
Article 10
1.　Guests are required to comply with the usage rules established by the hotel and posted in the hotel.

Business hours
Article 11
1.　Business hours of the hotel are posted on the usage guide and notices inside the facility.
(1) There is no closing time
(2) Front desk or call center service are available 24 hours.
2.　The business hours may be temporarily changed if necessary. In that case, guests will be properly notified.

Payment of accommodation charges
Article 12
1.　Details of the accommodation charges to be paid are listed in the attached Table 1.
2.　The accommodation charges stated in the preceding paragraph shall be paid at the front desk upon the guest’s arrival or upon request of the Hotel by Japanese currency or instead by traveler’s cheques, accommodation vouchers credit cards or any other method accepted by the Hotel.
3.　Even if you voluntarily decide not to stay after the Hotel provided a guest room, the accommodation charges shall be paid.

Liabilities of the Hotel
Article 13
1.　The Hotel is liable to compensate you for damages resulting from the performance or non-performance of the accommodation contract or any agreements related thereto within the scope of such damages unless these are not due to reasons attributable to us.
2.　The Hotel has liability insurance in cases such as fire etc.

Handling In Case Contracted Rooms Cannot Be Provided
Article 14
1.　When the Hotel is unable to provide with the contracted guest room, it shall arrange upon the guest’s consent, another accommodation facility with the same conditions as much as possible.
2.　Despite the provisions of the preceding paragraph, if the Hotel is unable to arrange another accommodation facility, it shall pay the guest a compensation fee equivalent to the penalty, and the compensation fee shall be applied to the compensation for the damages, unless the inability to provide the room is not due to reasons attributable to the Hotel.

Handling of Deposited Goods
Article 15
1.　The Hotel does not keep cash or any valuable goods such as valuable securities or highly priced products for whatever reason.

Custody of Your Baggage or Belongings
Article 16
1.　If your baggage arrives at the Hotel prior to your arrival, the Hotel shall be responsible to keep the baggage only when we have accepted the arrival of baggage in advance, and shall hand such baggage to you when you check in at the front desk. Items listed in Article 15 are not accepted.
2.　In case your baggage or belongings are left in the Hotel after you have checked out, the Hotel shall, in principle, wait for an inquiry from the owner for instructions. If no instruction is given by the owner or the owner cannot be identified, the Hotel shall keep the baggage or belongings for 7 days and then brought to the nearest police station.
3.　In the case described in paragraph 2, the Hotel does not take any responsibility for the baggage or belongings being kept.

Guest’s Liability
Article 17
1.　The guest shall be liable to the Hotel for any damages incurred to the Hotel due to intentional or negligent act.

Language
Article 18
1.　The Terms and Conditions are available in Japanese and English. However, shall there be any discrepancy between the two languages, the Japanese version shall have effect.

Jurisdiction and governing law
Article 19
1.　Conflicts that generated out of this Agreement shall be settled according to the Japanese law in the Japanese court having jurisdiction over the location of the Hotel.

Note 1.　The percentage shown above is in the ratio of the penalty charge to the basic accommodation charge.
Note 2.　If the contracted number of days is shortened, the penalty fee for one day (the first day) will be collected regardless of the number of days shortened.
Note 3.　In addition, in case of accommodation packages planned by the hotel or a specific group the penalty fee may be different from the provisions above.

In order to maintain the quality of our Hotel and to ensure a pleasant and safe stay to our guests, our Hotel has established the following house regulations in accordance to Article 10 of the Terms and Conditions for Accommodation. We kindly ask for your cooperation.
In case these regulations are not observed, based on article 7 of the Terms and Conditions for Accommodation, we may refuse usage of the facilities in the Hotel. In addition, kindly note that the guest may be held liable for any accidents that may have occurred due to non-observance of the house rules.

＜Prohibited matter＞
■ Please refrain from bringing inside the hotel and the guest room heating or cooking devices.
■ Please do not bring the following items inside the room:
・ Animals such as dogs, cats, small birds or any other pet (excluding guide dogs, service dogs etc.)
・ Items that may emit bad odors;
・ Significantly large amount of items;
・ Explosives, volatile oil, etc. that are easily ignited;
・ Guns and swords with no allowed possession;
・ Other items that may threaten the safety of other customers or items that are prohibited by law.
■ Please refrain from making noises such as loud voice, loud singing or screaming that may cause inconvenience to other guests.
■ Please refrain from using sleeping pills or other drugs that may cause inconvenience to other guests or the Hotel.
■ We may refuse the use of the facility if it is recognized that self-loss related to mental health weakness or drugs may make it difficult to ensure your own safety or may be a danger for other guests.
■ Please refrain from gambling or disturbing morals inside the Hotel.
■ Please refrain from moving or changing the state of equipment or other items inside the Hotel without permission.
■ Please do not use the facility or the guest room for other purposes other than for accommodation and for eating and drinking.
■ Please do not leave your belongings in the hallway, lobby or public areas unattended. In case of luggage keeping, please use the designated area. Please note that we do not take any responsibility for any loss, theft or damage of item.
■ Please do not enter areas other than the business facilities inside the Hotel.
■ Non-staying guests that do not have permission from the Hotel shall refrain from entering the guest floors. Deliveries from outside shall be accepted in the premises of the Hotel.
■We may immediately refuse the use of the facility in case of violence, threatening, blackmailing, intimidating requests, forced visit or any other similar acts. The same applies to the guest’s companion.
■ Smoking is prohibited inside the facility. We do not accept any smoking including e-cigarettes inside the guest rooms or terrace. In case of nonobservance of this rule, we will charge a penalty equivalent to the basic room rate and an amount equivalent to the damage caused to the hotel. In addition, please note that we will refuse your use of our Hotel and our other facilities thereafter. In case of smoking, please use the designated smoking area.
■ Please refrain from handing out advertisements, posting notices or selling items inside the Hotel.
■ Do not hang anything on the window or display it on the side of the window that could damage the appearance of the hotel.
■ We do not accept advance payments for shopping, tickets, taxis, deliveries, etc.
■ Please refrain from having outside visitors inside the room. Any visits shall be made outside of the facility. In case of use of the lobby area, please contact the Hotel beforehand.
■ We refuse underage guests’ staying with no permission from the parents or guardian.
■ Please do not hang towels or hangers on the lamp shades or cooling and heating equipment.
■ Please note that photos taken for business purposes inside the hotel without permission may be subject to legal action.
■Please refrain from going outside with the provided nightwear or room slippers.

＜Other Notes＞
■ Lost and found items are to be handled as per the provisions in Article 16 of the Terms & Conditions for Accommodation.
■ In case of changes in the number of night stays, please contact in advance the front desk or the call center. For extension of check out time, please make the payment at the time designated by the Hotel.
■ Please make any payment required by the Front desk during your stay.
■ Payment shall be made to the Front desk through Japanese currency or any other method accepted by the Hotel such as coupons, credit card or QR code payment. Please note that we do not accept check payment.
■ Please check the emergency evacuation plans displayed on the guest room’ s door and by the emergency exit.
■ We may refuse the use of the Hotel in case of actions, illness or infectious disease that may cause discomfort to other guests.
■ If an infrastructure, furniture, equipment, or other item is damaged, lost, or soiled due to unavoidable reasons, a considerable amount of compensation may be required.
■ We do not take any responsibility for any loss or theft of item.
■ Please manage the storage of cash and any other valuable item on your own. If there is a safety box inside the guest room, please make sure to use it.
■ The Hotel does not take any responsibility for any damage caused by the use of the telecommunication equipment inside the facility